waving android

I am currently a software engineer at Google, where as a member of the Android platform team I build frameworks and user interfaces.

The blog here at is mostly historical; you can find more recent posts on .

I can not believe this.

April 28th, 2003

I can not believe this.

After receiving a phone call informing
me that my long wait for phone service was
officially over, I am now without a telephone again.

At about 2PM (central daylight) I received a call from a telemarketer.
At about 3PM my manager sent me an email to inform me that he’d
tried to call me, and had been greeted with “bee-DEE-DOO! this
line is no longer in service.”

After bouncing between friendly but powerless customer service
representatives, I found that my service was not in fact
completely installed, and that the service order was never closed. In
fact, it was delayed until April 30, when a technician is supposed to
make the final splice and enable my service for what will officially be
the first time. According to the paperwork at the local telephone
service center, the construction at the tap that was necessary to
complete our service was only finished today (leaving some sort
of minor switch-flipping for Wednesday).

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