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I can not believe this.

After receiving a phone call informing me that my long wait for phone service was officially over, I am now without a telephone again.

At about 2PM (central daylight) I received a call from a telemarketer. At about 3PM my manager sent me an email to inform me that he’d tried to call me, and had been greeted with “bee-DEE-DOO! this line is no longer in service.”

After bouncing between friendly but powerless customer service representatives, I found that my service was not in fact completely installed, and that the service order was never closed. In fact, it was delayed until April 30, when a technician is supposed to make the final splice and enable my service for what will officially be the first time. According to the paperwork at the local telephone service center, the construction at the tap that was necessary to complete our service was only finished today (leaving some sort of minor switch-flipping for Wednesday).

HATE HATE HATE