Got Wii?

We do, finally! Dan got one as a graduation gift (from his loving wife), and I have to share our experience, because it was pretty awesome (in the end):

We discovered that all the major retailers were going to have availability again this weekend, because it was the first weekend of the month. Saturday night starting around 11:00 p.m., when we saw the Wal-Mart circular online, Dan started calling Wal-Marts all over the Houston area to see when they would begin selling them (since Wal-Mart is open 24 hours). The response from Wal-Mart “associates” ranged from “We don’t have them. -But your circular says you’ll be selling them tomorrow- No, we don’t have them” to “I can’t get anyone from Electronics to come to the phone.” Hoping that the latter response meant that Electronics was just super-busy because of Wii sales at 12:00 a.m. on Sunday, we trotted out to Pearland and talked to a stock guy there, who said he didn’t know anything, Wal-Mart doesn’t tell him when they do stuff like this, but the sales associates who come on at 7:00 a.m. would probably know.

Dejected, we went back home and formulated a tentative plan to just swing by a Toys-R-Us on our way to Dan’s birthday lunch on Sunday morning. We pulled up at 10:35 a.m. to see a line formed outside the Sugar Land Toys-R-Us. We got in line, along with about 6-7 other people, and we got a number (15) from the assistant manager who was monitoring the line.

I have to commend Toys-R-Us on how extremely efficient and helpful the whole process was. They were letting people in a few at a time, and as soon as someone came out, they’d let another person in. The manager also politely informed the guy in front of us, “Sir, it’s one per household. You’ve already bought one. Now, if you want to wait until 1:00 today, you can come back. But right now you already have one.” We, in fact, were so impressed that we complimented the assistant manager on the process. It was 180° from the Wal-Mart experience. He was clearly (and justifiably) proud of the customer service he and his team were providing.

We were in line at 10:35 a.m. and were back in the car with Wii and accessories in hand by 10:55 a.m. It was awesome!

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